The authors did research, based on the work of K. Anders Ericsson, (a Swedish psychologist), trying to figure out how one becomes a supershrink, and they came up with this "formula for success":
To me, this "formula" sounds a lot like quality improvement, which is something we really don't do a lot of- at least not consciously and deliberately- in the Music Therapy Unit at our facility.
The article further pointed out:
Gosh. I started to wonder whether or not I was thinking I was doing a pretty decent job when maybe I wasn't. Hm.
So this has me thinking a lot about how I can go about determining whether or not I'm providing a service that's going to make a difference in my clients' lives in the long term.
A number of years ago I went to a workshop at a music therapy conference given by Richard Scalenghe (who is both a music therapist and a quality assurance professional) called, "So You Think You Provide Quality Care? Quality Improvement for Music Therapists". I found it thought-provoking then, and as soon as I read the supershrinks article I rummaged through my collection of papers and handouts so I could look at this subject again.
I'm going to do some more reading and see where I can go with all this. In the meantime, if you are a music therapist (or a psychotherapist or a person who has experience with quality assurance/improvement), I'd love to hear what approaches you've used to determine the effectiveness and quality of the services you're offering.